CTC Global Privacy Policy

Last Updated: September 25, 2023

Effective as of 21 May 2018

CTC Global Corporation (”CTC Global,” “we,” “us,” or “our”) provides this Privacy Policy (“Policy”) to help you understand how we collect and process personally identifiable information when you visit our website at ctcglobal.com (the “Site”) or otherwise interact with us, including by offline methods, and to assist you in making informed decisions when interacting with us.

By using our website, you consent to our collection, storage, use and disclosure of personal information as described in this Policy.

I. INFORMATION WE COLLECT

Information you provide

We receive, collect and store information you enter on our Site or provide us in any other way. For example, we collect information such as your name, email address, professional affiliation, and country of residence when you sign-up for our newsletter, complete a contact form, use our Conductor Comparison Program Software, attend an event, interact with our team at an industry event, comment on our blog, or otherwise interact with us.

Information collected automatically

In addition, we (and other entities) may automatically collect information about you when you visit our Site, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type, language preferences, device operating system, login, e-mail address, password, computer and connection information, and browsing history. We may use cookies and similar software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. For more information, please see the “Digital Analytics” section of this policy.

Information we receive from third parties

We may also receive information about you from third parties, including the following:

II. HOW WE USE INFORMATION

We may use information about you for any lawful purpose, including the following:

We use de-identified information to help us improve and customize the user experience.  We also use aggregate information in order to track trends and analyze use patterns on the site.

The site may offer interactive features, such as the ability to comment on blog posts, that you can use to communicate with other site visitors or to submit and post your own content. If you disclose information in one of these forums, this information can be viewed, collected, and used by others.

III.  INFORMATION SHARING

We may share information we collect with other parties, including the following:

We do not sell, trade, or rent personal information to third parties without your consent. We may also disclose de-identified or aggregate information to our partners, advertisers, and other third parties at our discretion for any lawful purpose.

IV.  INFORMATION RETENTION

We retain the personal information we collect for as long as reasonably necessary to accomplish the purposes described above and in accordance with our standard practices or in compliance with applicable laws. When we no longer need the personal information, we will de-identify, aggregate, or delete this information where required by law.

V.  LINKS TO OTHER WEBSITE AND TOOLS

In order to provide information to the user, we may provide links to or compatibility with other websites or applications.  However, we do not control and are not responsible for the privacy practices employed by those websites or the information or content they contain, and this Policy does not apply to your use of any third-party website accessed by selecting a link on our Site.

Our Site also includes integrated social media tools or “plug-ins,” such as social networking tools offered by third parties. If you use these tools to share personal information or you otherwise interact with these features on the Site, those companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public.

The privacy policies of these third-party websites, tools or applications will apply to your access or use of those websites, tools, or applications.  We encourage you to read the privacy statements of other websites before proceeding to use them, and of any accounts you create and use.

 

VI.  DIGITAL ANALYTICS

We work with third parties that collect data about your use of the Site and other sites or apps over time for analytics purposes.  We use Google Analytics and other third-party services to improve the performance of the Site and for analytics and marketing purposes.  For more information about how Google Analytics collects and uses data when you use our Site, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

Additionally, your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Site may not function as intended.

VII.  EEA AND UK RESIDENTS

This section applies to residents of the European Economic Area (“EEA”), Switzerland, or the United Kingdom (“UK”).

Lawful Basis for Processing.  When we collect information about you, we do so as a controller, as defined by relevant law. We may collect and process personal information about you where the laws of your jurisdiction permit it. We may rely on the following legal bases to process personal information about you:

Transfers outside of the EEA or UK.  Personal information may be transferred to the United States and to service providers in countries outside the EEA or UK and may be stored and processed manually and electronically through global systems and tools for the purposes outlined above.

When transferring personal information to countries outside the EEA or the UK, we are required to ensure personal information about you is adequately protected in the country where it is transferred. We transfer personal information to these countries only when it is subject to safeguards that assure the protection of personal information, such as entering contracts with transferee companies called the “standard contractual clauses” and the “UK addendum,” which require companies outside the EEA or UK to protect your personal information to the same extent as if it had remained in the EEA or UK.

VIII.  CALIFORNIA RESIDENTS

If you are a resident of the state of California, this section contains disclosures required by the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act, and applies only to “personal information” that is subject to the CCPA, meaning information that is reasonably linked or linkable to a California resident.

Personal Information We Collect.  In the preceding 12 months, we collected the following categories of personal information about California consumers. We do not sell or share personal information as these terms are defined by the CCPA.

Categories of Personal Information Collected in the last 12 months: Disclosed for business purposes to the following categories of third parties:
Personal and online identifiers (such as first and last name, email address, or unique online identifiers) Yes
  • Service providers, including data hosting companies, web service providers, advertising providers, analytics providers, and email hosting providers.
  • Our business and joint venture partners.
  • Affiliates not under the CTC Global brand.
  • Government entities.
  • Operating systems and platforms.
  • Social networks.
Internet or other electronic network activity information (such as browsing history, search history, interactions with a website, email, application, or advertisement) Yes
  • Service providers, including data hosting companies, web service providers, analytics providers, advertising providers, and email hosting providers.
  • Our business and joint venture partners.
  • Affiliates not under the CTC Global brand.
  • Government entities.
  • Operating systems and platforms.
  • Social networks.
Geolocation information Yes
  • Service providers, including data hosting companies, web service providers, analytics providers, and email hosting providers.
  • Our business and joint venture partners.
  • Affiliates not under the CTC Global brand.
  • Government entities.
  • Operating systems and platforms.
  • Social networks.
Professional or employment-related information Yes
  • Service providers, including data hosting companies, web service providers, analytics providers, advertising providers, and email hosting providers.
  • Our business and joint venture partners.
  • Affiliates not under the CTC Global brand.
  • Government entities.
  • Operating systems and platforms.
  • Social networks.

Inferences drawn from the above information about your predicted characteristics and preferences Yes
  • Service providers, including data hosting companies, web service providers, analytics providers, and email hosting providers.
  • Our business and joint venture partners.
  • Affiliates not under the CTC Global brand.
  • Government entities.
  • Operating systems and platforms.
  • Social networks.
Other information about you that is linked to the personal information above Yes
  • Service providers, including data hosting companies, web service providers, analytics providers, and email hosting providers.
  • Our business and joint venture partners.
  • Affiliates not under the CTC Global brand.
  • Government entities.
  • Operating systems and platforms.
  • Social networks.

We may also disclose de-identified or aggregate information to our partners, advertisers, and other third parties at our discretion for any lawful purpose.

Some of the categories of personal information listed above are considered sensitive personal information under the CCPA.  We do not use or disclose sensitive personal information, as defined by the CCPA, for purposes other than those specified in the CCPA.

We do not have actual knowledge that we sell or share the personal information of minors under 16 years of age.

Categories of Sources. We collect personal information from the categories of sources described in the Information We Collect section above.

Why We Collect, Use, and Disclose California Information. We use and disclose the personal information we collect for our commercial and business purposes, as further described in the How We Use Information and Information Sharing sections above.

IX. RIGHTS FOR RESIDENTS OF CALIFORNIA, THE EEA, SWITZERLAND, AND THE UK

Residents of certain jurisdictions, including California, the EEA, Switzerland, and the UK, have rights with respect to the personal information we collect. You may be able to exercise the following rights, subject to certain exceptions and limitations.

To exercise any of the above rights, please contact us using the following information and submit the required verifying information, as further described below:

If you are unhappy with our response to your request, we hope you will reach out to us at [email protected].  For residents of the EEA and the UK, if you are still unhappy, you have the right to complain to your data protection authority.

Verification Process and Required Information. Note that we may need to request additional information from you to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled.  We will require you to provide, at a minimum, your name and email address.

Authorized Agent. If you are a California resident, you may designate an authorized agent to make a request on your behalf by providing a signed writing indicating your consent that a designated agent submit requests on your behalf, such as a power of attorney.

X.  YOUR CHOICES

You may opt-out of receiving marketing emails from us by clicking the “unsubscribe” or “opt-out” link provided in each email.  Please know that if you opt-out of receiving marketing communications, we may still email you information related to our relationship with you, such as transaction updates.

XI. CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. We will notify you of any changes to the Policy by revising the “Last Updated” date at the top of this page.

XII. CONTACT US

If you have any questions about this Policy or our information practices, please contact us by email to [email protected]

or send us mail to:
CTC Global Legal Services
CTC Global Corporation
2026 McGaw Avenue Irvine, CA 92614

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